Refund & Returns Policy

Shipping:

Orders are processed within 3 business days for Karachi & 5 business days in other cities and shipped promptly.

Returns and Exchanges Eligibility:

  • Items must be returned within 7 days of receipt.
  • Items should be unworn, unused, and in their original condition, including packaging and tags.
  • Any item not in its original condition or showing signs of wear will not be eligible for return or exchange.
  • Delivery charges are non-refundable.

Return Eligibility:

  • To initiate the return process, items must be unused and in the same condition as when received.
  • Returns will only be processed if the product meets all eligibility criteria.

Flyer Bill Requirement:

  • The original flyer bill must be intact and included to proceed with any return or exchange process.
  • Missing flyer bills may cause delays or rejection of the return.

Partial Refunds:

  • In certain rare cases, partial refunds may be granted at the company's discretion.
  • This will be based on the condition of the returned item.

Shipping Charges:

  • Shipping charges are non-refundable, and customers are responsible for return shipping costs.
  • The company does not cover any courier or shipping fees associated with the return or exchange process.